Studio Appointment Guidelines & Experience Policies

A refined, thoughtful, and enjoyable studio experience - designed just for you.


Thoughtful Scheduling

Your appointment time is exclusively for you. Please arrive promptly so we can enjoy the full conversation and hospitality we've prepared.

To ensure every client receives intentional, focused time, we kindly maintain a 48-hour cancellation policy. If you need to adjust your appointment, simply reach out as early as possible.

A Calm, Creative Environment

Our studio is designed to be a relaxed, distraction-free space where ideas and inspiration can unfold effortlessly. To help maintain this atmosphere, we kindly request that children not be brought to appointments.

We also ask that all key decision-makers attend together, ensuring our conversations are aligned and productive. If someone cannot be present, we're happy to find a new time that works for everyone.

Health & Wellness Courtesy

If you or anyone in your household is unwell, please reschedule your appointment. Your well-being - and the well-being of our team, artisans, and trade partners - is important to us.

Studio Dog Notice

We do have a friendly four-legged team member who often joins us in the studio. If you or a household member has allergies, please let us know in advance - we're happy to make accommodations.

Contact & Communication


Studio Hours

Our business hours are Monday - Friday 9:00 AM - 4:00 PM

How to Reach Us

For scheduling, project questions, or general inquiries:

Phone: 585-430-1305

Email: info@dmbedesignstudio.com

Please note: Our Business line does not receive text messages.

Our studio operates by appointment only. Contact us through the methods above and our team will gladly assist you.

If you have the personal cell number of any team member, please note that messages will be returned during business hours only. This allows us to remain fully present for both our clients and our personal time